Privacy Policy
1. Introduction
[Your Company Name] (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is collected, used, and stored in accordance with South Africa’s Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA).
By using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Details: Name, surname, contact information, and job title.
- Account Information: Login credentials, preferences, and settings.
- Transaction Data: Payment details and purchase history (where applicable).
- Technical Data: IP address, browser type, device information, and usage data through cookies and tracking technologies.
- Communication Data: Emails, enquiries, and customer service interactions.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services.
- To improve user experience and website functionality.
- To communicate with you regarding enquiries, services, or promotional material (with consent).
- To comply with legal obligations, including PAIA requests.
4. Sharing Your Information
We do not sell or share your personal information with third parties except in the following cases:
- Legal Compliance: Where required by law or to respond to lawful requests from authorities.
- Service Providers: Third-party service providers who assist in running our website and services (subject to strict confidentiality agreements).
5. Data Security & Retention
We take appropriate technical and organisational measures to safeguard your personal information from unauthorised access, alteration, or loss. Your data is only retained for as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Rights Under POPIA & PAIA
You have the right to:
- Access your personal information and request a copy of the data we hold about you.
- Request corrections to any inaccurate or incomplete personal information.
- Object to processing if you believe we are using your data unlawfully.
- Withdraw consent where processing is based on your consent.
- Request deletion of your data, subject to legal retention requirements.
To exercise your rights, please contact us at hi@argondigital.co.za
7. Cookies & Tracking
Our website uses cookies to enhance user experience and analyse website traffic. You can manage cookie preferences via your browser settings.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
For any questions or requests regarding this Privacy Policy, please contact us at:
Email: hi@argondigital.co.za
